Sr Manager Datacenter Operations - Cary, NC

Nice to meet you!

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

The Sr Manager Data Center Operations is responsible for leading a team of high performing engineers that will manage all aspects of data center operations. This includes the management of critical facilities engineers, data center deployment engineers, and co-location facilities. The scope of the work also extends to critical facilities work throughout the SAS Cary Headquarters located in Cary, NC.

As a Sr Manager Datacenter Operations, you will:

• Lead a team of engineers responsible for maintaining all critical facilities throughout the Cary, NC SAS headquarters. This includes UPS, generation (power), and HVAC (CRACs, Chillers, cooling towers).
• Lead a team of engineers responsible for the deployment of all computing infrastructure (CPU, Network, Storage) within the datacenter.
• Management of co-location facilities.
• Management of all structured cabling services.
• Perform risk assessment of all planned changes.
• Capacity planning for all aspects withing the data center and co-locations such as power, cooling, and space.
• Create comprehensive future data center strategy options and work with senior/executive leadership to align to a single option.
• Create execution/operational plans on achieving the future data center strategy keeping focus on how to reduce risk, cost, and timelines.
• Own the execution and accountability of achieving the future data center strategy.
• Understanding of ITIL framework.
• Management, documentation, and communication of all changes.
• Be accountable for all work performed by staff and outside service personnel.
• Manage service/maintenance contracts and associated budgets.
• Ensure team members have what they need to succeed to meet their goals and objectives.
• Grow and coach your team and work on growing new leaders within the organization

Additional Responsibilities

• Work with team to standardize processes.
• Cost optimization: Analyze existing services to determine how to cut costs.
• Ability to manage escalations and shift priorities based on business needs.
• Understanding on how to architect/design to meet compliance/security standards.
• Track/Manage/Budget/Communicate all relevant service/maintenance activities.

Required Qualifications

• 12+ years of professional experience.
• Strong management and leadership skills.
• Knowledge of critical facilities systems.
• Experience with building monitoring systems (BMS).
• Good ability to handle multiple projects at the same time.
• Good ability to supervise and train employees with varying skill sets in a high-pressure environment.
• Experience in data center facility systems, electrical, UPS, generation, and/or mechanical systems
• Excellent facilitation skills, including meeting content/agenda and proactive/creative management. 
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Electrical or HVAC license
• Ability to think outside the box and find alternative solutions to complex problems

World-Class Benefits  

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. 

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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