Sr. Associate Technical Consultant – Health Information Exchange - Cary, NC (Hybrid Office Policy) 

Nice to meet you!

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

As Technical Consultant Health Information Exchange, you will support SAS healthcare delivery engagements by providing technical consulting to complex projects that utilize healthcare interoperability standards, specifically in the context of Health Information Exchange.  A successful candidate will have excellent communication skills and the ability to solve complex technical, data and analytic problems by providing guidance and direction to internal and external stakeholders. The individual will use this knowledge to deepen customer relationships and ensure strong business value for customers through support of pre-sales, consulting, delivery, and operations support.  In addition, the consultant will have excellent working knowledge of healthcare interoperability standards, industry trends and policy.   

Primary Responsibilities

• Build credibility and trusted-advisor relationships with customers, including strategic high-level influencers, policymakers, decision-makers, technical staff, and end-users.
• Provide healthcare interoperability and clinical data subject matter expertise and hands-on keyboard delivery on support projects that integrate data from electronic medical records and other systems using healthcare industry standards, with a particular emphasis on HL7 v2, CCDA, and HL7 FHIR data exchange.
• Create customer-facing documentation describing best practices for data exchange with the Health Information Exchange, including HL7 v2, CCDA, and HL7 FHIR API interfaces.
• Support efforts to scope and define work effort, resource plans, and time/cost estimates.
• Conduct customer sessions for requirements gathering, data discovery, analysis, reporting and presentation. Work with delivery teams to ensure requirements are met.
• Assist delivery teams and customers in all areas of issue resolution. Seeks to rectify issues at the team level and escalates critical issues to ensure timely and collaborative issue resolution.
• Work effectively in a cross-functional team environment to support large scale data exchange programs used by thousands of provider organizations in North Carolina.

Required Qualifications

• Bachelor's degree or higher in Computer Science, health care, or related field.
• 2+ years of experience supporting clinical data interoperability through use of healthcare industry standards (e.g., HL7, X12, etc.)
• 2+ years of experience developing and maintaining solutions using Intersystems HealthShare products and/or other interoperability software, e.g. Orion, Health Catalyst
• Knowledge of electronic medical record (EMR) systems, interoperability software and standards related to clinical data, with a particular emphasis on inbound data transforms (from HL7 v2 and CCDA) as well as support of HL7 FHIR.
• Ability to be concise, independent and provide defensible decisions in writing.
• Ability to travel as business needs require.

Preferred Qualifications:

• Experience with EMR clinical workflows and how data from other systems can be integrated with those workflows.
• Understanding of how HL7v2 (particularly ADT and ORU), X12 Claims, and CCDA data formats map to HL7 FHIR resources.
• Experience creating or implementing FHIR and other HL7 Implementation Guides.
• Understanding of current and future State and U.S. Health Information Technology (HIT) Policy, Standards and Legislative Agendas from ONC/ASTP (including USCDI standards), HHS, etc.
• Work location in Cary, NC strongly preferred; Hybrid work environment available (2 days in office)

 World-Class Benefits  

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. 

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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