Job title -

Business Operations Specialist

Location - Mumbai

Summary:

Engages in a role that directly supports business operations in an effort to achieve the strategic goals of the organization. Leverages domain and industry expertise. Performs research, analysis, and coordination in support of divisional activities on initiatives such as budgeting, project and communication management, policy and procedure development, and strategic planning. Provides problem solving and/or trouble-shooting on company systems or processes. Interacts with internal staff, Business Units, subcontractors, and applicable departments at SAS.

Primary Responsibilities:

• Manages and/or supports the development and execution of business strategies and/or programs; aligns scope with strategic business objectives and regularly report on status to management.
• Provides leadership and direction to support development and execution of business strategies and initiatives; coordinates activities with other business units within the company; establishes operating rhythm of the business to ensure the organization is running effectively and efficiently to met goals and objectives.
• Identifies and analyzes the business needs of the department or business unit to develop plans for continuous improvement and to help determine solutions to business problems.
• Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices, etc.); manages operational tasks associated with project delivery.
• Investigates options, recommends courses of action and drives implementation of initiatives related to continuous improvement, streamlining operations, and service delivery readiness and capabilities.
• Defines and implements standards and best practices to foster collaboration across all areas of the organization.
• Provides resources to facilitate and enhance the value and quality of project delivery (i.e., training/learning, knowledge sharing, etc.).
• Reviews, analyzes and synthesizes policies, processes and guidance documents to facilitate understanding and usage by the business.
• Leverages internal knowledge of corporate tools/systems, processes/procedures, methodologies and best practices to support the business.
• Create and produce business reports and analysis on relevant areas of the organization and share them with appropriate stakeholders.
• Builds relationships with customers, internal clients, project dependencies, and stakeholder influences that characterize partnership, cooperation and trust.

Equivalency:

Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above.

Experience and capabilities in handling large amount of data and proficiency in productivity tools such as Power BI, Python and Excel would be preferred.

Physical Requirements:

Work is typically performed in an office environment, using simple, easy muscular movements, involving only the handling of light materials, tools, or equipment in easy work positions, and with no special speed requirements or long stretches of exertion. Vision requirements for this job include close vision and the ability to adjust focus.

Security:

Ensures all applicable security policies and processes are followed to support the organization's secure software development goals.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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